We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if you prefer, in writing. Every effort will be made to answer your concerns as soon as possible.
Kingsway Surgery
Crouch Vale Medical Centre
Burnham Road
South Woodham Ferrers
Chelmsford
Essex
CM3 5QP
Call: 01245 321391
Kingsway Surgery Complaints Procedure
NHS Complaints Advocacy and Ombudsman
POhWER
POhWER – How can I make a complaint about NHS care or treatment?
Parliamentary and Health Service Ombudsman
Parliamentary and Health Service Ombudsman make final decisions on complaints that have not been resolved by the NHS in England and UK government departments and other public organisations. They do this fairly and without taking sides. Their service is free.
